**SALE ITEMS NOT RETURNABLE**
Sale items will display a "Not Eligible" message when trying to create a return.
**30-DAY RETURN WINDOW**
Returns must be initiated within 30 days of the order delivery date.
Orders shipped to international addresses must contact customer service (firstname.lastname@example.org) in order to obtain a return label.
**RX LENS POLICY**
Frames with Rx (prescription) lenses are custom made, thus a $40 re-stocking fee will be deducted from your refund to cover associated costs. This fee does not apply to "Frame Only" purchases.
We only accept returns/exchanges on product purchased from our online store, www.shwoodshop.com. All products must be in brand new condition, with original packaging and proof of purchase. Our full return guidelines can be found HERE.