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Ship To | Ship Time | Cost |
---|---|---|
United States | 2-5 days | Free over $99 |
International | 3-8 days | $30 |
Basic | HD | Lite | HD Plus | Lite Plus | |
---|---|---|---|---|---|
Material | TAC | CR-39 | Nylon | CR-39 | Nylon |
100% UV Protection | |||||
Polarization | |||||
Anti-reflective coating | |||||
Hydroleophobic Coating | |||||
Scratch Resistance | |||||
Impact Resistance | |||||
Lightweight | |||||
Optical Clarity | |||||
Overall Quality | Good | Better | Better | Best | Best |
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KEY CONTACTS:
CUSTOMER SERVICE: Naomi
(503) 367-9252 Available 9–3 PST, Mon–Fri
info@shwoodshop.com
DEFECTIVE EXCHANGE: Naomi
warranty@shwoodshop.com (see "MANUFACTURER DEFECTS" below for more information.)
BILLING QUESTIONS: Dominic
accounting@shwoodshop.com
(541) 520-7861
ADDITIONAL SALES SUPPORT:
sales@shwoodshop.com
MANUFACTURER DEFECTS:
Warranty Period: 1 year manufacturer defect warranty based on the date of purchase by your customer
Going above and beyond: If something happens outside of that warranty and you think it is something we should take care of, just give us a call. We tend to be understanding and will work with you.
What to do: Just send pictures and/or description directly to warranty@shwoodshop.com.
What we do: We ship all manufacturer defects complementary. If we would like the frame back, we will let you know. Otherwise, please save the frame for parts or dispose of it.