Your warranty request has been received.
You will be contacted by the Shwood customer service team in 3-5 business days.
If you have any further issues, please feel free to email: warranty@shwoodshop.com
Shipping
Orders are currently shipping in 1-3 days*| Destination | Shipping Time | Cost |
|---|---|---|
| United States | 2-4 days | FREE |
| Rest of world | 3-8 days | $30 |
Expedited services are available in the USA for additional charge.
Please be aware that any shipments outside of the United States may incur customs fees and/or taxes that you are responsible for.
VIEW SHIPPING FAQ
Returns
**ALL SALE PRODUCT PURCHASES ARE FINAL**SUN (NON-RX) EYEWEAR RETURNS/EXCHANGES:
Returns must be in brand new condition, with original packaging and proof of purchase. Returns must be postmarked for return within 30 days of the original delivery to you. Customer is responsible for return shipping cost.
RX EYEWEAR RETURNS/EXCHANGES:
Returns must be in brand new condition, with original packaging and proof of purchase. Returns must be postmarked for return within 7 days of the original delivery to you. Please understand that your prescription lenses are custom made just for you so a $40 re-stocking fee will be deducted from your refund to cover associated costs. This fee does not apply to "Frame Only" purchases. Customer is responsible for return shipping cost.
VIEW RETURNS/EXCHANGES FAQ
Warranty
We stand by the quality of our products. All Shwood Eyewear sunglass and RX frames are warranted against manufacturing defects for a full year. Visit the link below for more information or to file a warranty claim. Our customer service team is happy to help!
VIEW WARRANTY FAQ