Your warranty request has been received.
You will be contacted by the Shwood customer service team in 3-5 business days.
If you have any further issues, please feel free to email: warranty@shwoodshop.com
Shipping
Orders are currently shipping in 1-3 days*| Destination | Shipping Time | Cost |
|---|---|---|
| United States | 2-4 days | FREE |
| Rest of world | 3-8 days | $30 |
Expedited services are available in the USA for additional charge.
Please be aware that any shipments outside of the United States may incur customs fees and/or taxes that you are responsible for.
VIEW SHIPPING FAQ
Returns
**ALL SALE PURCHASES ARE FINAL**SUN EYEWEAR RETURNS/EXCHANGES:
Returns must be in brand new condition, with original packaging and proof of purchase. Returns must be initiated within 30 days of the original order date. Customer is responsible for return shipping cost. MORE INFO
RX EYEWEAR RETURNS/EXCHANGES:
Returns must be in brand new condition, with original packaging and proof of purchase. Returns must be initiated within 7 days of the original delivery to you. Custom prescription lenses are subject to a $40 re-stocking fee the will be deducted from your refund. This fee does not apply to "Frame Only" purchases. Customer is responsible for return shipping cost. MORE INFO
START A RETURN
Warranty
We stand by the quality of our products. All Shwood Eyewear sunglass and RX frames are warranted against manufacturing defects for a full year. Visit the link below for more information or to file a warranty claim. Our customer service team is happy to help!
VIEW WARRANTY FAQ